Terms & Conditions

1. About Us

Moving to Australia is a relocation information and services platform operated as a division of MoverFocus (referred to as "we", "us", or "our"). We assist individuals and families planning an international move to Australia by providing information, tools, and connections to moving and relocation service providers.

We are not registered migration agents, financial advisors, or legal professionals. Please refer to our full Disclaimer for more information on the limitations of the services and information we provide.

2. Services We Provide

Through our Website we provide:

• General information and guides about relocating to Australia
• Interactive tools including visa points calculators and cost-of-living comparisons
• An international removals quote request service
• Connections to our network of trusted removalists, shipping providers, and relocation partners
• Where we are unable to service an enquiry directly, referral to our approved partner network

All services are provided on an "as available" basis. We reserve the right to modify, suspend, or discontinue any service at any time without notice.

3. Quote Requests

When you submit a quote request through our Website, you acknowledge and agree that:

• All quotes and cost estimates provided are indicative only. Final pricing is subject to a detailed assessment, actual shipment volume and weight, access conditions at origin and destination, applicable customs duties and quarantine fees, and any changes in fuel surcharges or carrier rates.
• Submitting a quote request does not constitute a binding contract or reservation of services.
• You are responsible for providing accurate and complete information in your quote request. Inaccurate information may result in revised or withdrawn quotes.
• We may contact you by email, phone, or other means using the contact details you provide in your quote request to follow up on your enquiry.

5. Website Use & Intellectual Property

All content on this Website, including text, images, logos, graphics, tools, and code, is the property of Moving to Australia or its licensors and is protected by Australian and international copyright and intellectual property laws.

You may access and view the Website for your personal, non-commercial use only. You must not:

• Reproduce, distribute, or republish any content without our prior written permission
• Scrape, crawl, or systematically extract data from the Website
• Use our content to train AI models or compile commercial databases
• Remove or alter any copyright, trademark, or other proprietary notices
• Frame or mirror the Website on any other site without our written consent

6. User Conduct

By using our Website you agree not to:

• Submit false, misleading, or fraudulent information in any quote request or form
• Use the Website for any unlawful purpose or in violation of any applicable laws
• Attempt to gain unauthorised access to any part of the Website or its underlying systems
• Introduce viruses, malicious code, or any material that is harmful or disruptive
• Impersonate another person or misrepresent your affiliation with any entity

7. Third-Party Links & Partners

Our Website may contain links to third-party websites and we may refer you to third-party service providers including removalists, immigration agents, insurance brokers, and currency exchange providers. We do not control these third-party websites or services and are not responsible for their content, availability, privacy practices, or conduct.

Any transactions or relationships you enter into with third-party providers are solely between you and that provider. We recommend conducting your own due diligence before engaging any third-party service.

We may receive referral fees, commissions, or other compensation from some of our partners. This does not influence the information or content we publish on the Website.

8. Disclaimers

This Website and all content are provided on an "as is" and "as available" basis without any warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Website will be uninterrupted, error-free, or free of viruses. We do not warrant the accuracy, completeness, or currency of any information provided on the Website. Immigration requirements, visa fees, processing times, and related information change regularly — always verify with official sources such as the Department of Home Affairs.

Please see our full Legal Disclaimer for further detail regarding the limitations of immigration, financial, and legal information provided on this Website.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Moving to Australia, its owners, directors, employees, contractors, and partners shall not be liable for any:

• Direct, indirect, incidental, consequential, special, or punitive damages
• Loss of profits, revenue, data, goodwill, or business opportunity
• Damages arising from your reliance on information published on this Website
• Damages arising from the acts or omissions of any third-party partner, including TriGlobal
• Losses arising from visa refusals, moving delays, customs issues, or other relocation outcomes

Where liability cannot be excluded by law (including under the Australian Consumer Law), our liability is limited to resupplying the relevant service or paying the cost of having the service resupplied, at our election.

10. Indemnification

You agree to indemnify, defend, and hold harmless Moving to Australia and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from: (a) your use of the Website; (b) your breach of these Terms; (c) any information you submit that is false or misleading; or (d) your violation of any applicable law or third-party rights.

11. Privacy & Data

Your use of this Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using this Website you consent to the collection, use, and sharing of your personal information as described in that policy, including the sharing of quote request data with TriGlobal as described in Section 4 above.

We comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Where personal data of individuals in the European Economic Area is processed, we comply with the General Data Protection Regulation (GDPR) to the extent applicable.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of New South Wales, Australia. You agree to submit to the exclusive jurisdiction of the courts of New South Wales for the resolution of any disputes arising from or in connection with these Terms or your use of the Website. Nothing in this clause limits your rights as a consumer under the Australian Consumer Law.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. The updated Terms will be posted on this page with a revised effective date. We encourage you to review these Terms periodically. Your continued use of the Website after any changes constitutes your acceptance of the revised Terms.